Privacy Policy

Florida Sliding Glass Door Repair is a locally owned and operated Florida contractor (License CGC1539040) that services sliding glass doors in Central Florida. In this policy, “we,” “us,” and “our” mean Florida Sliding Glass Door Repair. You can reach us at 407-907-6860 or, for privacy questions, at hello [at] floridaslidingglassdoorrepair [dot] com.

We collect only what we need to quote, schedule, and complete work on your sliding glass door:

• Information you give us — your name, phone number, email address, service address, a description of the door problem, and any photos you send through our forms, by text, or by phone.
• Service records — quotes, work performed, parts installed, invoices, and payment status, kept so we can honor our 2-year parts-and-service warranty.
• Website usage information — pages viewed, device and browser type, approximate location (city level), and how you arrived at our site, collected through cookies and similar technologies described below.

• To respond to quote requests, calls, and texts.
• To schedule appointments and dispatch a technician to your address.
• To perform, invoice, and warranty repair and installation work.
• To understand how our website is used so we can improve it.
• To measure whether our advertising leads to calls or quote requests.
• To meet legal, tax, and licensing obligations.

When you give us your mobile number, you agree that we may call or text you about your quote, appointment, or service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts at any time, or HELP for help.

We do not sell, rent, or share your mobile number or text-messaging consent with third parties or affiliates for their marketing purposes. Mobile information is used only to communicate with you about our services.

Cookies are small files stored by your browser. Our website uses the following categories:

• Essential — technical storage needed for the website, our contact form, and our reviews display to work. These cannot be switched off.
• Analytics — we use or may use Google Analytics, which sets first-party cookies (such as _ga) to count visits and see which pages are useful. Google Analytics reports are aggregated and do not identify you by name.
• Advertising measurement — we use or may use Google Ads, which can set cookies (such as _gcl_au) or read an ad-click identifier to tell us whether an ad led to a call or quote request.
• Embedded content — videos are embedded in YouTube’s privacy-enhanced mode and load only when you press play.

You can block or delete cookies in your browser settings. You can opt out of Google Analytics with the Google Analytics opt-out add-on and manage ad personalization at Google Ad Settings. Learn how Google uses data at policies.google.com/technologies/partner-sites.

We do not sell your personal information. We share it only with:

• Service providers that help us run our business — website hosting, form and review tools, phone and text services, scheduling, and payment processing — who may use it only to provide those services to us.
• Analytics and advertising providers (Google) as described in the cookies section.
• Authorities when required by law, or to protect our rights, customers, or technicians.

We keep service records for as long as needed to honor warranties and meet legal, tax, and licensing requirements. Quote requests that do not become jobs are deleted when no longer needed. Analytics data is retained according to Google’s retention settings.

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and limit access to staff who need it.

You may ask us to:

• Tell you what personal information we hold about you.
• Correct inaccurate information.
• Delete your information, unless we must keep it for warranty, legal, or tax reasons.
• Stop sending you texts or calls (reply STOP, or tell us by phone).

To make a request, email hello [at] floridaslidingglassdoorrepair [dot] com, call 407-907-6860, or use our contact page. We will respond within a reasonable time.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

We may update this policy from time to time. The “last updated” date at the top shows when it last changed.